Confidential enterprise paid-media efficiency

Efficiency at flat spend: +38% YoY leads, $250K waste found

Agency-side lead (Chartis.io) · 2023–2025 · 7-figure accounts

Prior year100Program year138
Indexed performance; baseline period = 100. Spend held flat year over year. Absolute volumes withheld.

Situation

The same manufacturer's pharmaceutical & biotech division needed more qualified demand — white-paper downloads and leads — without an incremental dollar of budget. Separately, a global financial-services enterprise wanted a hard look at whether its 7-figure paid-search account was spending well.

My mandate

Division one: grow lead volume at flat spend. Division two: run a full paid-search account audit — insights and recommendations, with the client team executing.

Diagnostic insight

When budget is fixed, creative is the only lever with compounding returns. And in large paid-search accounts, waste hides in structure — not in any single bad keyword.

Decisions I owned

  • The creative-testing roadmap: structured tests, not one-off swaps
  • Optimization cadence and kill criteria at flat spend
  • Audit methodology for the search account: match-type structure, query mapping, budget-to-performance alignment
  • The reallocation recommendations

Verified impact

  • White-paper downloads / leads +38% year over year at flat spend
  • ~$250K of wasted spend identified in one enterprise paid-search audit, recommended for reallocation to higher-performing campaigns

Metric definitions

Leads = white-paper download conversions, prior year baseline, spend held constant. The $250K figure is identified savings from the audit — spend on non-converting and inefficient targets recommended for reallocation — not a claim of realized savings.

What I'd do differently

Instrument the audit's recommendations with a follow-up measurement window in the engagement scope, so identified savings could be reported as realized savings.

Leadership lesson

Flat-spend growth is a discipline, not a hack: a testing roadmap with honest kill criteria beats budget increases more often than teams expect.

Confidentiality

Client identity, absolute volume, proprietary creative and commercial data are withheld under confidentiality obligations. Percentages are rounded where necessary and limited to the program areas Zarif directly led or materially influenced.
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